Effective Date: 4 March 2026
Biotamins (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. By using our website, you agree to the practices described in this policy.
1. Information We Collect
• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Account login details
Order & Transaction Information
• Order history
• Product selections
• Payment confirmation
• Delivery information
Technical Information
• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
2. How We Use Your Information
• To process and deliver your orders
• To send order confirmations and shipping updates
• To respond to customer inquiries and provide support
• To analyse user behaviour and improve our website and services
• To send promotional emails and product updates if you opt in
3. Sharing Your Information
We do not sell your personal information. However, we may share information with trusted third parties such as payment processors, shipping companies, and website service providers who help operate our business. All partners are required to maintain the confidentiality and security of your information.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyse website traffic, remember user preferences, and improve website performance. You may disable cookies through your browser settings.
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal data including secure payment processing, encrypted connections (SSL), and restricted access to sensitive data.
6. Your Data Protection Rights
Depending on your location (including the UK and EU), you may have rights such as accessing your personal data, correcting inaccurate data, requesting deletion of your data, restricting processing, and withdrawing marketing consent
7. Data Retention
We retain personal data only for as long as necessary to fulfil orders, maintain legal and tax records, and improve our services. When data is no longer required it will be securely deleted.
8. Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites and encourage users to review their policies.
9. Children's Privacy
Our products and services are not intended for individuals under the age of 18 and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
Our products and services are not intended for individuals under the age of 18 and we do not knowingly collect personal information from children.
11. Contact Information
For any questions regarding this Privacy Policy or your personal data please contact: Biotamins Email: support@biotamins.com Website: www.biotamins.com